If you don't have your health insurance information yet, you can call your company's HR department and get your insurance card number. You can also visit the Cigna website and get their contact details. You can call them directly. Cigna will need your name, date of birth, social security number, and other personal information. They will use these details to search their database for your insurance card number. During your conversation, you might also want to ask for your group number, copay information, and any coverage on drug prescriptions. Knowing your copay information is important so that you will know how much you will pay the doctor for your pre-natal checkup. You can also inquire about Cigna's Pharmacy Benefit Manager or PBM. This is the company that Cigna hired to take care of the pharmacy claims of its policy holders. The PBM is usually not the same as that of your medical insurance. You need to get your pharmacy card number and group number. These details are required by the PBM when you buy your prescribed pre-natal vitamins, and other medications. It usually takes a while before policy holders receive their health insurance cards. This doesn't mean that you'll have to wait for them to arrive before you use the benefits of your health plan. Once you get all these information from Cigna or your company's HR department, you can already use the benefits of the health plan while waiting for your insurance card. Answer by admin — May 22, 2009 @ 11:02 am