You may want to try the hotline of Coventry Health Care, 866-386-2330. They have customer service representatives who may be able to address your problem with the billing errors. Some brokers may have encountered errors in their commission charge backs with Coventry Health Care in the past but those issues were resolved in time. They were helped by the customer care representatives stationed on the hotline. Their website may need some improvement because it only offers information about Coventry Health Care. There is not much interaction and emails could pile up if you have tried sending them one. But if you really want to speed up things, it is still best to talk to Coventry people. You may also try to seek the help of your broker since he or she has direct contact with Coventry Health Care. He or she may know some people inside who could help check on your account. - June 17, 2009 @ 10:15am